ServeIndia.org uses the service of a third party payment processor, PayPal. All credit card processing is done in a secured way using SSL technology by Paypal.

Yes. Your Organization will be charged 2.9% plus 0.30 cents per transaction by Paypal (Check www.paypal.com for the latest processing fee) for every credit card transaction. This is a fee which most credit card processing company charges the merchant in this case your non-profit organization. This means if you donate $100 using credit card, only $96.80 is credited to your Organizations account and $3.20 is the processing charge which is deducted by Paypal. To enable the organization to fully get the amount that you chose to contribute, online donors are charged back this processing charge by their organization. Which means for a actual donation of $100.00, you will be charged $103.20 if you pay by credit card. To avoid this extra charge, you can pay by check. However, credit card payments are instant and money is available to the organization immediately.

All online transactions are processed only by Paypal, which uses SSL technology to keep your information safe and secure. ServeIndia.org does not process Credit Card payments.

Paypal ( an eBay company ) is one of the leading third party payment processor. Setting up an Internet Merchant Account would be an expensive affair for small Non-Profit Organization. In that way Paypal offers a relatively low and cost effective solution. However ServeIndia.Org does not have any contracts/affiliation/partnership with PayPal.

Paypal sends you an email receipt. This is your actual proof of transaction and receipt. In addition, your organization also sends you an acknowledgement.

Send a mail to your Organization General Coordinator indicating the reason. Your General Coordinator should be able to fully issue a refund to your credit card if you mail your claim within 30 days from the date of your transaction. After the 30 days period, the decision to refund back your money is that of your General Coordinator. In such cases, your organization can issue a refund check in your favour.

You can use any international credit cards ( Visa, Mastercard, American Express, Discover ) to make your donor payments. However your organization can maintain their account with Paypal only in US Dollars (USD), Canadian Dollars (CAD), Euro (EUR), Sterling Pounds (GBP) and Japanese Yen (JPY). If you use a credit card which is maintained in the same currency as your organizations Paypal account then the exchange rate conversion can be avoided.

You can mail your query to webmaster@serveindia.org